Customers problems, needed to be solved

• Slow work of the booking module (main business application)
• Absence of the clear strategy for the development of the IT infrastructure
• Obsolete equipment
• Absence of backup Data Center
• Low speed of network
• Absence of backup 

Tasks

• To identify the reason for the slow operation speed of the main business application
• To develop approaches for scaling IT infrastructure
• To make an inventory of IT infrastructure and to commit it in ‘AS IS’ approach
• To identify errors in the current architecture of the Data Center
• To formulate recommendations for the modernization of the Data Center
• To develop and commit Data Center architecture in ‘TO BE’ approach

Solution

INTACT carried out the following procedures during the project implementation:

• Series of interviews with the Customer and Manufacturer representatives were held
• A monitoring system was installed, aimed at collecting statistics from the servers and storage systems
• An inventory of server equipment was made
• Performance measurements were made
• An audit of databases was conducted

The following results were obtained

• A scaling strategy for IT infrastructure was developed
• Situation ‘AS IS’ was committed
• Bottlenecks in main business application performance were defined
• A roadmap for the development of the Data Center was developed
• A Data Center development plan was developed
• The ‘TO BE’ Data Center architecture was developed

Customer Benefits

• An aggregate picture of current situation in the Data Center and its present problems is obtained
• The further steps for the development and modernization of the current Data Center were identified, formulated and projected